1. Information We Collect
a. Personal Information You Provide
We collect personal data you voluntarily provide through forms or direct communication, such as:
- Name
- Email address
- Phone number
- Company or organization
- Country or location
- Any additional information you share with us
b. Automatically Collected Information
We use Google Analytics and similar tools to collect information such as:
- IP address
- Device type and browser
- Pages visited
- Location data (general, based on IP)
- Referring and exit pages
- Date and time of access
2. How We Use Your Information
We use your information to:
- Provide support and respond to inquiries
- Understand how users interact with our website
- Improve our services and global operations
- Comply with legal obligations in various jurisdictions
- Communicate relevant updates and company news, if requested
3. International Data Transfers
As a company operating globally, your information may be transferred to and processed in countries outside your own. These countries may have different data protection laws. When we transfer personal data, we take necessary steps to ensure it remains protected, including relying on:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions, where applicable
- Other appropriate safeguards required by law
4. Sharing of Information
We do not sell your personal data. We may share it with:
- Service providers and vendors who support our operations (e.g., hosting, analytics, communication tools)
- Legal or government authorities, as required by law
- Affiliated entities or subsidiaries operating in other regions under the Echo 1 brand
5. Cookies and Tracking Technologies
We use cookies and tracking technologies to:
- Improve website performance
- Analyze visitor behavior
- Personalize user experience
You can manage cookie preferences in your browser settings or opt out of Google Analytics tracking using Google's browser add-on.
6. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction or deletion
- Object to processing or restrict use
- Request data portability
If you're located in a region with data protection laws (like the EU or UK) and have concerns about how we handle your data, you also have the right to contact your local data protection authority.
To exercise any of your rights or if you have questions, please reach out to us using the contact details below.
7. Data Security
We apply industry-standard security practices to protect your data, including:
- HTTPS encryption
- Secure cloud-based servers
- Role-based access controls
We strive to ensure your data remains safe, no matter where it is processed.
8. Third-Party Links
Our website may contain links to other websites or platforms. We are not responsible for the privacy policies or practices of those third parties.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, the updated policy will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact:Echo 1 Emergency Logistics, Inc.
📧 [email protected]
📞 800-906-4945
🌐 https://www.echo1el.com